| Line 48: | Line 48: | ||
* ''Period of the support or total equivalent labor intensity'': '''1 year''' or '''5 {{CtxDetails|HD|human-days, 1 HD — 10 hours}}''' | * ''Period of the support or total equivalent labor intensity'': '''1 year''' or '''5 {{CtxDetails|HD|human-days, 1 HD — 10 hours}}''' | ||
* ''Response Time'': '''12 hours''' | * ''Response Time'': '''12 hours''' | ||
| − | * ''Negotiation channels'': through the [mailto:service@oscada.org e-mail], the support section of the [http://oscada.org/en/forum/ forum], '''Jabber''', '''Phone''', other actual contacts and '''Instant Messaging (IM)''' programs of the OpenSCADA developer | + | * ''Negotiation channels'': through the [mailto:service@oscada.org e-mail], the support section of the [http://oscada.org/en/forum/ forum], '''Jabber''', '''Phone''', other actual contacts and '''Instant Messaging (IM)''' programs of the [http://oscada.org/en/development/developers/ OpenSCADA developer] |
* ''List of services'': | * ''List of services'': | ||
** installation, projects' creating and deployment problem-solving; | ** installation, projects' creating and deployment problem-solving; | ||
Revision as of 16:43, 7 July 2020
Developers' team of the OpenSCADA project provides commercial technical support for the stable versions (LTS) and the work (Work) version of OpenSCADA. At the same moment support is available for following versions:
- 1 Work
- 0.9 LTS [17.06.2018-...]
The technical support will allow novice users to quickly learn and feel confident in the OpenSCADA environment, at the same time, experienced users with the technical support will be able to build more effective solutions.
The technical support is provided in accordance with the AGREEMENT!
Depending on the level the following support packages are available:
| Support Package | Properties | Cost, $ | |
|---|---|---|---|
| price from[!] Roman Savochenko | |||
| Basic |
|
200 | |
| Extended |
|
400 | |
| Complete |
|
1000 | |
The technical support is provided by a specialist who has comprehensive knowledge of the OpenSCADA project, therefore is an active participant and developer. The list of the specialist you can read on the page of works about OpenSCADA. You can purchase the desired package of the technical support by money transfer of the corresponding to the desired package sum, using the link and notify the selected specialist, in accordance with the AGREEMENT. In the future, these packages will be provided with a release key for service updates of the LTS versions and access to exclusively commercial builds!