From OpenSCADAWiki
Support and services
Free and limited support is provided on the project forum for the free-obtained source codes, binary archives or packages, and mostly for prompt representing and nonspecific to user environment problems. For the full support get, the user allowed to purchase a package of commercial technical support from the project developers. In addition to the commercial support, the user can purchase development solutions based on OpenSCADA both directly from developers and third-party integrators. Missed functions and extensions, which aren't in the contradictory to the project conception, the user also can order to implement for the OpenSCADA developers.