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Consulting and Training

 

In the studying process of the OpenSCADA you may need help in mastering both basic and advanced features OpenSCADA.

A good option is to use the OpenSCADA community forum. However, you shouldn't not expect there detailed answers and deepening into the subject of the question, because opponents of the novice user are the advanced users and OpenSCADA system's developers, who are busy people and do not have to spend their own time to answers in the forum. This is especially true of issues that are non-constructive or that clearly demonstrate a lack of awareness of novice user with a freely available documentation on the subject matter.

Another option is to purchase the technical support package. However, this option does not provide high-speed communication, it is limited in the number of requests for an extended period of time, and provides the problem solving, rather than direct consulting.

If you still need the personal support of an experienced user or a developer with its guaranteed consulting during the mastering the system, for example, when performing responsible work with tight deadlines, you can purchase the necessary time of consultations. You can purchase the consultations by sending a letter, personal message(need enter the site) in the forum or to write the request in the "Features and service request" section of the forum. Separate experienced user or developer can ask the different sum of money for providing this service. The typical cost of this service from the developers is $20 an hour. Time time registration, as well as providing service by developers is made through the section of the technical support forum, access to which is granted to the user after payment. Provision of service is also done via: email, Jabber and telephone.

To implement the targeted and mass training of work with OpenSCADA the organization of specialized training courses both independently and as part of various conferences and seminars is planned in the future. The planned training courses will be reported in project's news

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